Don’t permit a novice 24 hour carpet cleaner attempt to repair your carpets damaged by water. These are the things you should be careful of:
Overcharging. An amateur water restoration carpet cleaner may pack the job up with extra extras. E.g. using dehumidification for the water damaged carpets may not be needed.
Not having the correct equipment. They might borrow equipment from hire companies to dry the carpet. This is ok to do, but an experienced water damage professional will own all their equipment to provide a faster response and hopefully a better value job.
The right moisture metre. If they don’t have the correct moisture meter, they cannot tell when the carpet is fixed. This enhances the risk of mould in future. Mould removal may be required.
If they aren’t specialised. There are a whole lot of “Carpet Cleaners” in this industry who do restoration work on the “side.” i.e. they aren’t those who complete this type of repair often. Be wary of them. Restoring carpets is an art. Reinstalling carpets on the gripper strips needs to be taken on by a professional, otherwise the carpet can be permanently damaged.
You could be thinking, how do I locate a proper Flood Restoration Business? Below I have listed some pointers to look for when you call around for a carpet flood damage business:
The size of their Yellow Pages advertisement: This can be a sign of how much repair work they are doing already. A full-size Yellow Pages ad slot can cost around $50 000. When they have invested in a bigger ad, you can at least have some indication that they are established.
Where do they rank in Google? The higher the rate in Google, the more “online votes” there has been for the business.
What Qualifications do they have? The foundational qualification they need is a IICRC qualification for Applied Structural Drying and Water Damage Restoration.
Do Insurance companies use them for carpet damage jobs? This is a great indicator. If insurance companies use them, the business is probably going to be superb at their skill. Insurance companies often use the providers that provide them the best value for the fee.
What kind of Equipment do they have? They should own at least 100 Air movers. If they possess this many, this could indicate they have been established for a good while. Our business took 8 years to accumulate that many wet carpet drying air movers.
What kind of commitment can you get for them on the phone? Ask if you can pin them down to a rate for water extraction, water removal and initial inspection. If they don’t give you a package for this in the least, you know they are not willing to assist you, so go elsewhere.
Response Time – Our Water Damage Brisbane-based business works to a 59 minute response time for water damage emergency. The restoration needs to be responded to ASAP. Mould can grow in a 24 hour period.
If you follow these tips you are sure to get a Flood Damage Restoration company who can get the job done right.
If you have carpet water damage Brisbane, call us for flooded wet carpet drying. Brisbane storm season is approaching and you may need storm damage carpet cleaning. Brisbane and surrounding areas serviced.